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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nelson Stuckey

Nelson Stuckey

July 27, 2026

5  out of  5
rating by Nelson Stuckey
"I want to thank you for the excellent service I was provided with today.
The automated service computer AI is very difficult to use.
The representative I spoke with helped me walk through the mobile app to find my policy information and documents. She answered all my questions and help me out more than anyone that I've spoken with with your company.
She did a fantastic job and now I am comfortable in finding any information that I need from State Farm insurance.
She is a credit to your company and customer service is so important to any company.
I've been in business 42 years in international sales so I know how important good service is to your customers.
Thank you.
Best regards,
Whit Stuckey"
We responded:
"Thank you, Whit, for your thoughtful feedback and for choosing our agency. It's great to hear that our representative was able to assist you effectively with the mobile app and answer all your questions. We understand the importance of excellent customer service, especially from someone with your extensive experience in international sales. If you ever need further assistance with your insurance needs, please feel free to reach out."
Profile photo of Moe I

Moe I

July 24, 2026

1  out of  5
rating by Moe I
"Although state farm in itself is a great brand. The office of Natali Sanchez is very questionable place. I requested a policy element change one day and was notified 2 weeks later that my requested change hadn't been made. Natalie needs to really evaluate the people she has on her staff. This place has some very untrustworthy and deceitful agents. I requested to cancel a vehicle on my policy and was notified weeks later that it wasn't removed, so I was billed for services which I no longer needed. The agent at Natalie's office made up some lie and informed of the fact later. Please spend your money elsewhere where people value your business and don't try to scam you."
We responded:
"Thank you for sharing your feedback, Moe. I'm sorry to hear about your experience with our office and the issues you faced with your policy changes. We take these matters seriously. As discussed, we are happy to fulfill your request with the documentation needed."
Profile photo of Richard

Richard

July 24, 2026

5  out of  5
rating by Richard
"Excellent service when ever I have needed it! Thank you!"
We responded:
"Thank you, Richard, for your feedback! We're glad to hear that you've experienced excellent service whenever you've needed it. Our team at Natalia Sanchez - State Farm Insurance Agency is here to assist with all your insurance needs."
Profile photo of Odalys Puig

Odalys Puig

July 23, 2026

5  out of  5
rating by Odalys Puig
"Thank you Rafael 😊"
We responded:
"Thank you for your feedback, Odalys! We're glad to hear that Rafael was able to assist you. If you have any more insurance needs in the future, feel free to reach out to our team."
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leah walls

July 22, 2026

5  out of  5
rating by leah walls
"She was exceptional"
We responded:
"Thank you for your feedback, Leah! We're delighted to hear that you found our service exceptional. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Chelsea Smith

July 22, 2026

5  out of  5
rating by Chelsea Smith
"Sarah!!!!! Lol Thanks for reaching out and saving me money. I appreciate you! 😊"
Profile photo of Rick Hassall

Rick Hassall

July 21, 2026

5  out of  5
rating by Rick Hassall
"Great job As always"
We responded:
"Thank you for your feedback, Rick! We're glad to hear that you consistently have a great experience with our agency. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
Profile photo of Brian Tepper

Brian Tepper

July 20, 2026

5  out of  5
rating by Brian Tepper
"Excellent service!
Thanks"
We responded:
"Thank you for your feedback, Brian! We're glad to hear that you received excellent service from our team. If you have any future insurance needs, feel free to reach out to us."
Profile photo of Michael Lanza

Michael Lanza

July 20, 2026

5  out of  5
rating by Michael Lanza
"I’ve had State Farm Insurance through Natalia Sanchez as my agent for the past two years. I am more than satisfied with both the ease of dealing with her insurance company as well as the rate that I am paying for my Auto Insurance Policy."
We responded:
"Hi Michael, thank you for your review and for trusting us these past two years! we're so glad you're happy with the service and your auto rate. We truly appreciate you."
Profile photo of Ileana Gonzalez

Ileana Gonzalez

July 20, 2026

5  out of  5
rating by Ileana Gonzalez
"Este lugar es encantador. Todo el equipo es muy profesional, amable, cordial y paciente. Las muchachas siempre atienden con una sonrisa y hacen que uno se sienta bien atendido.

Lo que más me gustó fue que realmente se preocupan por sus clientes. Si surge algún inconveniente con la póliza, te llaman, te orientan y hacen todo lo posible para ayudarte a mantenerla al día. Ese nivel de atención y compromiso hoy en día se agradece muchísimo.

Mi experiencia ha sido excelente. Definitivamente, el trato aquí es muy diferente al que recibí con Geico, donde nunca sentí esa cercanía ni esa preocupación por el cliente.

Muchas gracias a todo el equipo por su dedicación y por brindar un servicio tan humano y de tanta calidad."
We responded:
"Gracias, Ileana, por compartir tu experiencia con nosotros. Nos alegra saber que nuestro equipo te ha brindado un servicio profesional y amable, y que te sientes bien atendida. Nos esforzamos por ofrecer un trato cercano y comprometido con las necesidades de nuestros clientes. Si en el futuro necesitas ayuda con tus necesidades de seguro, no dudes en contactarnos."
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Andy Pelaez

July 17, 2026

5  out of  5
rating by Andy Pelaez
"Una atención excelente. Me ayudó con todo lo que necesitaba y respondió cada una de mis dudas. Lo recomiendo totalmente."
Profile photo of Hank K

Hank K

July 16, 2026

5  out of  5
rating by Hank K
"Great service with Sarah and a fantastic rate! Very prompt, friendly and just a super easy process overall"
We responded:
"Thank you for your feedback, Hank! It's wonderful to hear that Sarah provided you with great service and a fantastic rate. We're glad the process was easy and friendly for you. If you ever need assistance with your insurance needs, feel free to reach out to our team."
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Luis

July 16, 2026

5  out of  5
rating by Luis
"Honestly super cool and super fast. Told you I got you"
We responded:
"Thanks for your feedback, Luis! We're glad to hear that you found our service both cool and fast. If you ever need assistance with your insurance needs, feel free to reach out to our team."
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lm diaz

July 13, 2026

5  out of  5
rating by lm diaz
"Awesome customer service!"
We responded:
"Thank you for your feedback, lm diaz! We're glad to hear that you found our customer service awesome. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Mark Martinez

Mark Martinez

July 11, 2026

5  out of  5
rating by Mark Martinez
"Sarah Martinez helped me start my policy today, and I couldn’t have asked for anyone better. She went above and beyond, with amazing communication. Sarah made it a smooth and quick process"
We responded:
"Thank you for your feedback, Mark! It's great to hear that Sarah provided exceptional service and made starting your policy a smooth and quick process. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Catherine Rodriguez (Catty)

Catherine Rodriguez (Catty)

July 10, 2026

5  out of  5
rating by Catherine Rodriguez (Catty)
":-) thank you Alex for taking care of me very professional and wonderful customer service thank you so so much"
We responded:
"Thank you, Catty, for your kind words and the 5-star rating! We're glad Alex could provide you with professional and attentive service. If you need anything else, feel free to reach out."
Profile photo of Christine O'Neill

Christine O'Neill

July 8, 2026

5  out of  5
rating by Christine O'Neill
"Grisel at StateFarm has been a pleasure to work with. It is rare today to find someone who really listens and always responds with the information you need. Thank you Grisel and StateFarm!"
We responded:
"Thank you, Christine, for your kind words about Grisel. We're glad to hear that she has been attentive and responsive to your needs. Your feedback is greatly appreciated!"
Profile photo of Carlos Mesa

Carlos Mesa

July 8, 2026

5  out of  5
rating by Carlos Mesa
"Gracias a Grisel que me ayudo mucho, pude resolver mi problema para mi auto en un minuto. Muchas gracias."
We responded:
"Gracias, Carlos, por compartir tu experiencia. Nos alegra saber que Grisel pudo ayudarte rápidamente con tu problema de auto. Estamos aquí para lo que necesites."
Profile photo of Connie Laakkonen

Connie Laakkonen

July 7, 2026

5  out of  5
rating by Connie Laakkonen
"Very nice person"
We responded:
"Thank you, Connie, for your kind words and the 5-star rating. We're glad to hear you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Greg W.

Greg W.

July 7, 2026

5  out of  5
rating by Greg W.
"I am pleased to recommend Sarah Martinez of the State Farm Insurance Company, Miami office. The professionalism she and her team demonstrated throughout our interactions was truly exceptional. Sarah was extremely helpful and highly knowledgeable, and she offered thoughtful suggestions that I am currently taking under advisement.
My experience working with her was outstanding in every respect—I could not have asked for better service. Sarah is an excellent agent, and I highly recommend reaching out to her for a quote. Her expertise, professionalism, and client-focused approach make her a standout choice."
We responded:
"Thank you, Greg, for your thoughtful recommendation of Sarah Martinez and her team at our Miami office. It's great to hear that Sarah's professionalism and expertise made such a positive impact on your experience. We appreciate your support and are glad to have been of service."
Profile photo of Mary Beth Reed

Mary Beth Reed

July 7, 2026

5  out of  5
rating by Mary Beth Reed
"Grisel was very helpful and took care of my request"
We responded:
"Thank you so much, Mary Beth! we are happy you had a great experience; Sarah will be thrilled to know her help and service made a difference. Thank you for choosing State Farm."
Profile photo of Nicole Campbell

Nicole Campbell

July 6, 2026

5  out of  5
rating by Nicole Campbell
"Whole process took 20 minutes and cut our car insurance in half from our previous provider. Natalia answered all of our questions and made the whole process so easy!"
We responded:
"Thank you, Nicole, for sharing your experience! It's great to hear that Natalia was able to assist you efficiently and help reduce your car insurance costs. We appreciate your feedback and look forward to serving you again."
Profile photo of Aisha Damian

Aisha Damian

July 6, 2026

5  out of  5
rating by Aisha Damian
"Sarah was super helpful getting me the coverage I needed and answered all my questions. Looking forward to continuing to work with her and her team."
We responded:
"Thank you, Aisha, for your feedback! It's great to hear that Sarah was able to assist you with your coverage and answer all your questions. We look forward to continuing to work with you as well."
Profile photo of Stuart

Stuart

July 3, 2026

5  out of  5
rating by Stuart
"Nelson was terrific! He made the process of adding home and boat insurance effortless! Highly recommended."
We responded:
"Thank you, Stuart, for your feedback! We're glad to hear that Nelson made adding home and boat insurance effortless for you. Your recommendation means a lot to us."
Profile photo of Mallory Strandberg

Mallory Strandberg

July 2, 2026

5  out of  5
rating by Mallory Strandberg
"Sara is really quick and gets you the coverage you need."
We responded:
"Thank you, Mallory, for your feedback! We're glad to hear that Sara was able to assist you promptly with your coverage needs. We appreciate your support and trust in our team."