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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ferdy Dorfils

February 24, 2026

5  out of  5
rating by Ferdy Dorfils
"The service was excellent, keep doing a good job"
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Yadira Alvarado Najera

February 24, 2026

5  out of  5
rating by Yadira Alvarado Najera
"Really satisfied with the service I have received ! Responsive and supportive team"
We responded:
"Thank you for your review, Yadira! we're grateful for your support and are always here to help with your insurance needs!"
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Yordany

February 23, 2026

5  out of  5
rating by Yordany
"Excelente servicio. Grisel fue muy profesional y amable"
We responded:
"Muchas gracias Yordany por tu review."
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Dalia Cintado

February 23, 2026

5  out of  5
rating by Dalia Cintado
"Muchas Gracias Grisel , por ser tan profesional y atenta 😊"
We responded:
"Dalia, muchas gracias por tus palabras y por confiar en nosotros, nos alegra muchísimo saber que tuvo una buena experiencia.
"
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Alex

February 20, 2026

5  out of  5
rating by Alex
"Mi agente de state farm la señorita Ntalia sanchez la recomendó la atención y la paciencia que uno como cliente es muy buena por eso le agradezco por su paciencia 🙏"
We responded:
"Hola, Alex, muchas gracias por su reseña , nos alegra muchísimo saber que tuvo una buena experiencia con nosotros. "
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Ramon Leon

February 19, 2026

5  out of  5
rating by Ramon Leon
"Sarah State Farm from Natalie Sanchez State Farm agency was great! Super Fast! To the point! Quick and easy! Highly recommend."
We responded:
"Thank you, Ramon, for your thoughtful review and recommendation! we are truly glad Sarah was able to help you. Thank you for choosing State Farm."
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Mario Morales

February 19, 2026

5  out of  5
rating by Mario Morales
"Yadi was a great help and awesome customer service . Really made me feel good about giving my money to State Farm . Yadi was super cool ."
We responded:
"Mario, thank you for your Review! we're thrilled to hear Yadi provided such a positive experience! we truly appreciate your trust.
"
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Michael Lanza

February 14, 2026

5  out of  5
rating by Michael Lanza
"I’ve had State Farm Insurance through Natalia Sanchez as my agent for the past two years. I am more than satisfied with both the ease of dealing with her insurance company as well as the rate that I am paying for my Auto Insurance Policy."
We responded:
"Hi Michael, thank you for your review and for trusting us these past two years! we're so glad you're happy with the service and your auto rate. We truly appreciate you."
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Daryl Dalcero

February 12, 2026

5  out of  5
rating by Daryl Dalcero
"We found Josh at State Farm in Miami. He is very personable and made the grueling insurance shopping in Florida less stressful. We had contacted various agents who were not pleasant and felt let down by a former agent. We needed decent pricing after the hurricanes and difficult auto market here in Florida. Josh was able to supply this. Daryl and Lou Dalcero"
We responded:
"Thank you for the wonderful review! we're so glad josh was able to make your insurance experience easier and provide the pricing you needed. We appreciate your trust and are always here to help."
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Natalie Wassinger

February 11, 2026

5  out of  5
rating by Natalie Wassinger
"Whenever we call in, we have such good customer service. Gisel always answers all our questions. If she is not sure of something , she will find out the correct answer. It is a pleasure being with State Farm!"
We responded:
"thank you so much Natalia for your kind words and for trusting our office with your insurance needs! Grisel truly cares about making sure every question is answered clearly and correctly, and your feedback means a lot to our team. Thank you for choosing State Farm."
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German Morales

February 9, 2026

5  out of  5
rating by German Morales
"Yadira Santana is an awesome asset for your company who definitely like to help customers, I really like the way she helped to switch insurance companies."
We responded:
"Thank you, German, for your kind words, we are truly glad Yadira was able to help you. Thank you for choosing State Farm."
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Jimmy Flowers

February 7, 2026

1  out of  5
rating by Jimmy Flowers
"I have no kind words for this agency"
We responded:
"Hi, Jimmy we're sorry to hear about your experience. Providing excellent service is very important to us, and we would appreciate the opportunity to learn more about your experience and make things right. Please feel free to contact our office. Thank you."
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Jacob Richman

February 6, 2026

5  out of  5
rating by Jacob Richman
"“I just got off the phone a few minutes ago with Sarah and had an outstanding experience. She demonstrated exceptional patience while addressing all of my questions, and her explanations were clear, informative, and genuinely helpful. Sarah was professional, courteous, and incredibly knowledgeable throughout the entire conversation. I would highly recommend her to anyone looking for a reliable and attentive State Farm Agent.”"
We responded:
"Thank you, Jacob, for your kind words, we're thrilled to hear about your outstanding experience with Sarah. She truly takes pride in providing clear, helpful and professional service. We sincerely appreciate your recommendation."
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Quez

February 5, 2026

5  out of  5
rating by Quez
"Natalia was very helpful and understanding with me over the phone! Wonderful customer service and answering all the questions I needed in a very timely manner!"
We responded:
"Hello, thank you for your wonderful feedback! We appreciate your support."
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Deng Garang

February 3, 2026

5  out of  5
rating by Deng Garang
"Sarah did an awesome job providing me with the coverage I needed. She was really attentive and patient with the process."
We responded:
"Thank you, Deng, we're so happy to hear Sarah provided such excellent service We truly appreciate your kind words."
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Ashley

January 28, 2026

5  out of  5
rating by Ashley
"Grisel was very helpful"
We responded:
"Hi Ashely, thank you so much for your review."
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Hope Watley

January 22, 2026

5  out of  5
rating by Hope Watley
"Sarah was a 10/10! When looking around for a better rate on car insurance she was able to get me a FANTASTIC rate. She was even shocked at how low it was. Sarah was very knowledgeable and personable and made the transfer super quick and easy. Even made a point to let me know she would be reviewing my policy every year to make sure I keep the best rate possible. I have not received this type of service anywhere else and would recommend State Farm highly from this interaction alone."
We responded:
"Thank you, Hope! we're so happy to hear Sarah provided such excellent service and helped you find a great rate. We truly appreciate your kind words and recommendation."
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James Norris

January 20, 2026

5  out of  5
rating by James Norris
"A Masterclass in State Farm Customer Service

If there were a gold standard for professionalism, courtesy, and genuine customer care, Sarah would be the one setting it. In over nine years with Geico, I have never experienced service as exceptional, seamless, and reassuring as what Sarah delivered.

From the moment she reached out, Sarah demonstrated exactly what State Farm promises: a real person who truly cares. She contacted me immediately, not only with confidence but with clarity reassuring me that my rate would be significantly lower than what I was expecting. She didn’t just meet that expectation; she exceeded it. The rate she offered was undeniably the best I have ever received in my entire time with Geico. It matched what I had in 2007 with State Farm.

What truly sets Sarah apart is her mastery of her craft. Every question I asked and I asked plenty, was met with the exact answer, delivered without hesitation, without needing to “check on something,” and without transferring me to someone else. She knew everything. Her knowledge wasn’t just impressive; it was comforting. It made me feel valued, respected, and taken care of.

Sarah embodies the highest level of courtesy and respect. She listens, she understands, and she responds with a level of professionalism that is rare in any industry. She represents State Farm with excellence, integrity, and a genuine commitment to helping people and that is something you cannot teach.

If every representative operated with Sarah’s level of expertise and heart, customer service everywhere would be transformed. She is, without question, the reason I chose State Farm after all nine years with Geico.

Sarah, thank you for raising the bar and reminding me what true customer service looks like. State Farm is lucky to have you."
We responded:
"Thank you for your kind words! We strive to provide world class service and are pleased to hear Sarah was able to help you. Thank you for your trust in us & welcome back to State Farm! "
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Marcos Yanes

January 14, 2026

5  out of  5
rating by Marcos Yanes
"Grisel was very helpful she did a fantastic job"
We responded:
"Thank you for your review, Marcos. We really appreciate it."
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yami orta

January 5, 2026

5  out of  5
rating by yami orta
"Grisel was absolutely amazing. She took the time to explain everything, answered all my questions, and clearly knows her stuff. The customer service from this agency is outstanding, and you can really feel their experience. I highly recommend them.”"
We responded:
"Thank you Yami, for your kind words and recommendation! we're thrilled to hear Grisel provided such a positive experience! we truly appreciate your trust."
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Giancarlo Cordoba

December 18, 2025

5  out of  5
rating by Giancarlo Cordoba
"After going back and forth with several car insurance companies, I finally found one that truly cares, not just about the price, but about my actual needs. Their communication and customer service are excellent, and they take the time to explain all the options so you can make the right decision for yourself. Highly recommend."
We responded:
"Thank you, Giancarlo, for your thoughtful review and recommendation! we truly appreciate you for recognizing our commitment to understanding your needs! Thank you for choosing State Farm."
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Jennifer Craig

December 18, 2025

5  out of  5
rating by Jennifer Craig
"Jesse was very helpful and thorough"
We responded:
"Thank you, Jennifer, for your kind review."
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Marilyn Gray

December 18, 2025

5  out of  5
rating by Marilyn Gray
"Alexander Juarez handled our coverage he is very professional and knowledgeable and guided us through the process Very easy to deal with"
We responded:
"Thank you so much, Marilyn for taking the time to share your experience and for the 5-star review! we're glad to hear you received great service from Alex."
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Guillermo

December 12, 2025

5  out of  5
rating by Guillermo
"Understanding, courteous,very professional,
pleasant voice, always willing to help.I would like to mention, Grisell Carra, to thank her for such an excellent service. She is very professional, courteous and knowledgeable."
We responded:
"Thank you for your feedback! We look forward to helping you moving forward. "
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Nahuel Schajris

December 12, 2025

5  out of  5
rating by Nahuel Schajris
"great service, and Grisel was fast and amazing to work with."
We responded:
"We appreciate your review Nahuel, we are so happy to hear Grisel was there to help."