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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Hardy

Joe Hardy

September 4, 2026

5  out of  5
rating by Joe Hardy
"Thank you Grisel, you provided excellent service, you were friendly and helpful."
We responded:
"Thank you, Joe, for your feedback! We're delighted to hear that Grisel provided you with excellent service and that you found her friendly and helpful. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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paul coughlin

September 3, 2026

5  out of  5
rating by paul coughlin
"Good job!"
We responded:
"Thank you for your feedback, Paul! We're glad to hear that you had a positive experience with our agency. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Will

September 1, 2026

5  out of  5
rating by Will
"Great customer satisfaction experience, Nelson was very helpful and knowledgeable"
We responded:
"Thank you for your feedback, Will! We're delighted to hear that Nelson provided you with a helpful and knowledgeable experience. Our team at Natalia Sanchez - State Farm Insurance Agency is always here to assist with your insurance needs."
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Alberto Enrich

August 27, 2026

5  out of  5
rating by Alberto Enrich
"Alex :Excellent service and professionalism."
We responded:
"Thank you for your feedback, Alberto! We're glad to hear that Alex provided you with excellent service and professionalism. Our team is dedicated to assisting with your insurance needs, and we appreciate your trust in our agency."
Profile photo of Grady Towner AKA Bo

Grady Towner AKA Bo

August 26, 2026

5  out of  5
rating by Grady Towner AKA Bo
"Love to deal with this crew. Very understanding and helpful. Keep up the good work."
We responded:
"Thank you, Grady, for your kind words and for choosing our agency! We're delighted to hear that you find our team understanding and helpful. If you ever need assistance with your insurance needs, feel free to reach out."
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Catherine Blondell

August 25, 2026

5  out of  5
rating by Catherine Blondell
"I have been a State Farm customer for 40 years with several changes in agencies. Natalia Sanchez’ team has been by far the best in response and service. Nelson services my policies with professional and friendly manner, keeping me advised of any changes and recommendations."
We responded:
"Thank you for your feedback, Catherine! We're delighted to hear that Nelson and the rest of Natalia Sanchez's team have provided you with the responsive and professional service you deserve. It's wonderful to have your trust and loyalty over the years, and we're here to assist with any of your insurance needs."
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Ed Trybulski

August 22, 2026

5  out of  5
rating by Ed Trybulski
"Sarah was such a pleasure to work with from start to finish. Very professional, communication was great, very detailed and attentive to my questions. Prompt in returning phone calls and answering all inquiries promptly. Never had to make follow up calls to her. She was right on schedule in returning phone calls. Such a joy to work with highly Recommend her If you’re looking for insurance."
We responded:
"Thank you, Ed, for sharing your experience with Sarah. It's great to hear that her professionalism and prompt communication made the process smooth for you. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future. "
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Rafael F Pérez Rosello

August 21, 2026

5  out of  5
rating by Rafael F Pérez Rosello
"Tuve una excelente experiencia con Nelson al buscar mi póliza de seguro de auto. Desde el primer contacto se mostró muy atento, profesional y con gran conocimiento del tema. Me explicó las diferentes opciones de cobertura de manera clara y sin apuros, respondiendo todas mis preguntas y ayudándome a entender qué me convenía según mis necesidades.

Gracias a su ayuda pude conseguir una póliza que se ajusta bien a mi presupuesto y me da la tranquilidad de estar bien cubierto. Su trato fue siempre amable y cercano, y se notó que realmente quería ayudarme a tomar la mejor decisión, no solo cerrar una venta.

Recomiendo a Nelson sin dudarlo a cualquiera que esté buscando un agente de seguros confiable y dedicado. ¡Gracias por tu ayuda!"
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Marilyn Floyd

August 20, 2026

4  out of  5
rating by Marilyn Floyd
"Nelson was so good helping me get the same
Coverage as another company for a much lower price !!! So happy"
We responded:
"Thank you for your feedback, Marilyn! We're delighted to hear that Nelson was able to assist you in securing the same coverage at a more affordable rate. If you have any further questions or need assistance with your insurance needs, feel free to reach out to our team."
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Ivan Figueredo

August 19, 2026

5  out of  5
rating by Ivan Figueredo
"Very good service. I was looking to pay less for my car insurance, and thanks to you, I'm now paying an amount that fits my budget."
We responded:
"Thank you for your feedback, Ivan! I'm glad we could help you find car insurance that fits your budget. If you have any other insurance needs or questions, feel free to reach out to our team."
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Claire Donelan

August 18, 2026

5  out of  5
rating by Claire Donelan
"Thanks Nelson Williamson for helping me get the policy that makes sense for me! Really appreciate you taking the time to support my transition to a new state."
We responded:
"Thank you, Claire, for your feedback! We're delighted to hear that Nelson was able to assist you with finding the right policy during your move to a new state. If you have any more questions or need further assistance with your insurance needs, feel free to reach out to our team."
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Brandon Valladares

August 11, 2026

5  out of  5
rating by Brandon Valladares
"I had an excellent experience with Sara Martinez! She was extremely professional, helpful, and genuinely took the time to understand my needs and financial situation. Sara was able to help me lower my monthly State Farm bill, which made a huge difference for me. She explained everything clearly, was patient with all of my questions, and made the entire process quick and stress-free. I really appreciate her going above and beyond to help me find the best option for my situation. I highly recommend Sara to anyone looking for great customer service and someone who truly cares about helping their customers"
We responded:
"Thank you for sharing your experience, Brandon! It's wonderful to hear how Sara Martinez was able to assist you in lowering your monthly State Farm bill and provide such attentive service. Our team is dedicated to understanding and addressing your insurance needs, and we're glad Sara made the process smooth and stress-free for you. If you ever need further assistance, feel free to reach out."
Profile photo of Guilherme Dornelles

Guilherme Dornelles

August 10, 2026

5  out of  5
rating by Guilherme Dornelles
"Rafael was extremely helpful and competent with everything i needed. He's a fantastic agent that is diligent, kind, considerate, and knowledgeable. All my needs were met and very satisfied with his service."
We responded:
"Thank you for your feedback, Guilherme! It's great to hear that Rafael was able to assist you with such diligence and kindness. We're delighted that all your insurance needs were met, and we appreciate your trust in our agency. If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Yoandra Rodriguez

Yoandra Rodriguez

August 7, 2026

5  out of  5
rating by Yoandra Rodriguez
"Rafael provided outstanding customer service from start to finish. He was professional, knowledgeable, and took the time to explain every detail of my life insurance policy. He answered all my questions with patience and made the entire process quick, easy, and stress-free. I truly appreciate his honesty, attention to detail, and dedication to helping his clients. I highly recommend Rafael to anyone looking for excellent insurance service. Thank you for such a great experience!"
We responded:
"Thank you for your wonderful feedback, Yoandra! We're delighted to hear that Rafael provided you with such exceptional service and made your life insurance process smooth and stress-free. Your recommendation means a lot to us, and we're here to assist you with any future insurance needs."
Profile photo of Rodolfo Martinez Chavez

Rodolfo Martinez Chavez

August 7, 2026

5  out of  5
rating by Rodolfo Martinez Chavez
"Outstanding Service from Rafael

Rafael provided exceptional service from start to finish. He was professional, knowledgeable, patient, and took the time to explain every detail of my policy in a clear and easy-to-understand way. He answered all of my questions without rushing and made sure I felt confident with my coverage. It's rare to find someone who genuinely cares about helping their clients. I highly recommend Rafael to anyone looking for excellent service at State Farm. Thank you for the great experience!"
We responded:
"Thank you for your feedback, Rodolfo! We're delighted to hear about the outstanding service Rafael provided. His dedication to ensuring you understand your policy and feel confident with your coverage truly reflects our agency's commitment to helping with your insurance needs. If you ever have more questions or need assistance, don't hesitate to reach out."
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Debbie Landry

August 4, 2026

5  out of  5
rating by Debbie Landry
"Sarah was great to work with, we were switching our car insurance from GEICO to State Farm and she was very quick, efficient and helpful explaining the process as well as the options we had selected for our coverage.
Sarah was very proactive and reached out quickly to get me set up with the new policy."
We responded:
"Thank you, Debbie, for your feedback! It's wonderful to hear that Sarah made your transition from GEICO to State Farm smooth and informative. We're glad she could assist you efficiently with your new car insurance policy. If you have any further questions or need assistance, feel free to reach out."
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Víctor

August 3, 2026

5  out of  5
rating by Víctor
"Excelente servicio"
We responded:
"Gracias por tu comentario, Víctor. Nos alegra saber que has recibido un excelente servicio de nuestra agencia. Si en el futuro necesitas ayuda con tus seguros, no dudes en contactarnos."
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Tony Bucci

July 31, 2026

5  out of  5
rating by Tony Bucci
"I just spoke to Natalia Martinez And she was absolutely wonderful. She helped me through the whole process. It was so easy. She got me a great rate and they should give this girl a raise 😉 She really did a good job! Thanks , all the best to you!!"
We responded:
"Thank you for the 5-star review, Tony! We're glad to hear that Sarah was able to assist you so effectively and make the process easy. I'll be sure to pass along your kind words to her."
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Schmidty

July 31, 2026

5  out of  5
rating by Schmidty
"In and out..BAM!!! Great rates and didn't waste any time"
We responded:
"Thank you for your feedback, Schmidty! We're glad to hear that you appreciated our efficient service and competitive rates. If you ever have more insurance needs or questions, feel free to reach out to our team."
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Moe I

July 24, 2026

1  out of  5
rating by Moe I
"Although state farm in itself is a great brand. The office of Natali Sanchez is very questionable place. I requested a policy element change one day and was notified 2 weeks later that my requested change hadn't been made. Natalie needs to really evaluate the people she has on her staff. This place has some very untrustworthy and deceitful agents. I requested to cancel a vehicle on my policy and was notified weeks later that it wasn't removed, so I was billed for services which I no longer needed. The agent at Natalie's office made up some lie and informed of the fact later. Please spend your money elsewhere where people value your business and don't try to scam you."
We responded:
"Thank you for sharing your feedback, Moe. I'm sorry to hear about your experience with our office and the issues you faced with your policy changes. We take these matters seriously. As discussed, we are happy to fulfill your request with the documentation needed."
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Odalys Puig

July 23, 2026

5  out of  5
rating by Odalys Puig
"Thank you Rafael 😊"
We responded:
"Thank you for your feedback, Odalys! We're glad to hear that Rafael was able to assist you. If you have any more insurance needs in the future, feel free to reach out to our team."
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Rick Hassall

July 21, 2026

5  out of  5
rating by Rick Hassall
"Great job As always"
We responded:
"Thank you for your feedback, Rick! We're glad to hear that you consistently have a great experience with our agency. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Ileana Gonzalez

July 20, 2026

5  out of  5
rating by Ileana Gonzalez
"Este lugar es encantador. Todo el equipo es muy profesional, amable, cordial y paciente. Las muchachas siempre atienden con una sonrisa y hacen que uno se sienta bien atendido.

Lo que más me gustó fue que realmente se preocupan por sus clientes. Si surge algún inconveniente con la póliza, te llaman, te orientan y hacen todo lo posible para ayudarte a mantenerla al día. Ese nivel de atención y compromiso hoy en día se agradece muchísimo.

Mi experiencia ha sido excelente. Definitivamente, el trato aquí es muy diferente al que recibí con Geico, donde nunca sentí esa cercanía ni esa preocupación por el cliente.

Muchas gracias a todo el equipo por su dedicación y por brindar un servicio tan humano y de tanta calidad."
We responded:
"Gracias, Ileana, por compartir tu experiencia con nosotros. Nos alegra saber que nuestro equipo te ha brindado un servicio profesional y amable, y que te sientes bien atendida. Nos esforzamos por ofrecer un trato cercano y comprometido con las necesidades de nuestros clientes. Si en el futuro necesitas ayuda con tus necesidades de seguro, no dudes en contactarnos."
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Andy Pelaez

July 17, 2026

5  out of  5
rating by Andy Pelaez
"Una atención excelente. Me ayudó con todo lo que necesitaba y respondió cada una de mis dudas. Lo recomiendo totalmente."
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Hank K

July 16, 2026

5  out of  5
rating by Hank K
"Great service with Sarah and a fantastic rate! Very prompt, friendly and just a super easy process overall"
We responded:
"Thank you for your feedback, Hank! It's wonderful to hear that Sarah provided you with great service and a fantastic rate. We're glad the process was easy and friendly for you. If you ever need assistance with your insurance needs, feel free to reach out to our team."